Terms & Conditions

1. Introduction

Welcome to NUNSOO.

These Terms & Conditions ("Terms", "Terms & Conditions") govern your access to and use of the NUNSOO website and your purchase of products offered through the website.

The NUNSOO brand is operated by WYSNER GLOBAL INC.

By accessing our website, creating an account, placing an order or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them, to the extent permitted by applicable law.

2. Definitions

3. Eligibility to Use the Website

You must have the legal capacity required under applicable law to enter into a purchase transaction.

If you are using the Website or placing an order on behalf of another person or entity, you confirm that you are authorised to do so.

We may refuse or cancel transactions where required by applicable law or where we reasonably suspect fraudulent, unauthorised or abusive activity.

4. Use of the Website

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms.

You must not:

• Use the Website for fraudulent or unlawful purposes.
• Attempt to gain unauthorised access to the Website or its systems.
• Interfere with the security or operation of the Website.
• Introduce malicious software, harmful code or other damaging material.
• Copy, reproduce or commercially exploit Website content without appropriate permission.
• Use automated systems to improperly access, scrape or collect Website information.

5. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications and other information accurately.

However, colours and visual appearance may vary depending on your device, screen settings, photography and lighting conditions.

Product dimensions, materials, finishes and other specifications should be reviewed carefully before purchase where such information is provided.

Product availability may change without notice.

6. Prices and Charges

Product prices displayed on the Website are those applicable at the time of purchase, subject to applicable taxes, shipping charges and other charges that may be disclosed during checkout.

We reserve the right to change product prices, promotions and offers at any time before an order is accepted.

Where an obvious pricing or technical error occurs, we may contact the customer to clarify the applicable price or, where appropriate, cancel the affected order and process any applicable refund.

7. Placing an Order

When you place an order through NUNSOO, you are submitting a request to purchase the selected products.

8. Order Acceptance

Receipt of an order confirmation does not prevent NUNSOO from taking reasonable steps to review an order before fulfilment.

An order may be cancelled or declined where reasonably necessary, including circumstances involving product unavailability, payment issues, suspected fraud, incorrect pricing or other legitimate fulfilment issues.

If NUNSOO cancels an order after payment has been received, any applicable refund will be processed through the relevant payment method or payment provider.

9. Payment

Payment must be completed using the payment methods made available during checkout.

Payment information may be processed by third-party payment providers. Customers should review the applicable terms and privacy practices of those providers where relevant.

NUNSOO does not intentionally request customers to disclose payment card passwords, PINs or other confidential authentication information by email, telephone or social media.

10. Shipping & Delivery

NUNSOO aims to dispatch and deliver orders within the delivery estimates stated on the Website or during checkout.

Within India

Estimated delivery is generally 3–5 days. In some circumstances, delivery may take up to approximately 7 days.

International Orders

Estimated delivery is generally 7–10 days. In some destinations, delivery may take approximately 15–21 days.

Delivery estimates may be affected by courier operations, customs clearance, weather, public holidays, remote destinations and other circumstances outside our reasonable control.

11. International Orders, Customs & Taxes

International shipments may be subject to customs clearance, import duties, taxes, fees or other charges imposed by the destination country.

NUNSOO does not control the customs policies of the destination country and cannot guarantee the amount or timing of any customs assessment.

12. Order Cancellation

Customers who wish to cancel an order should contact NUNSOO as soon as possible after placing the order.

A cancellation request can generally only be processed if the order has not already been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

For complete details, please review the Cancellation Policy .

13. Returns & Refunds

NUNSOO generally follows a no-return policy for change of mind, personal preference or unwanted products.

Returns and refunds may only be considered in specified circumstances, including:

• Wrong product received.
• Qualifying defective product.
• Qualifying damaged product.
• Product becoming unavailable or out of stock, where applicable.

Eligible return requests must be submitted within the applicable 7-day return window and the product must satisfy the applicable return conditions.

Products must generally be returned in their original condition with the product tag undamaged.

For wrong, defective or damaged product claims, an unboxing video may be required.

Please review our Returns & Refunds Policy before submitting a claim.

14. Product Authenticity & Description

NUNSOO aims to provide accurate product information and representations of products offered through the Website.

Customers should review the product description, specifications and images before purchase.

Where applicable, NUNSOO will address products that are materially inconsistent with their advertised description in accordance with applicable law and our published policies.

15. Intellectual Property

The NUNSOO name, logo, branding, website design, photographs, graphics, text, product imagery, layouts and other original content displayed on the Website may be protected by intellectual property rights.

You may not reproduce, modify, distribute, publish, sell, license or commercially exploit NUNSOO content without appropriate written permission, except where permitted by applicable law.

16. Customer Reviews & User Content

If NUNSOO allows customers to submit reviews, photographs, comments or other content, customers are responsible for ensuring that the content is accurate and lawful.

You must not submit content that is fraudulent, defamatory, abusive, unlawful, threatening, discriminatory or infringing of another person's rights.

NUNSOO may moderate, remove or decline to publish content that violates applicable requirements or our website standards.

17. Customer Accounts

If you create an account on NUNSOO, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You should notify us promptly if you believe that your account has been accessed without authorisation.

18. Promotions & Offers

Promotional offers, discount codes, sale prices and other campaigns may be subject to additional terms.

Unless expressly stated otherwise, promotional offers cannot be combined and may be subject to product, quantity, customer or time limitations.

NUNSOO reserves the right to withdraw or modify a promotion where permitted by applicable law.

19. Third-Party Services

The Website may use third-party services for functions such as payment processing, shipping, analytics, communications, hosting and other ecommerce operations.

Third-party services may operate under their own terms and privacy policies.

20. Website Availability

We aim to keep the NUNSOO Website available and functioning reliably.

However, we do not guarantee that the Website will always be uninterrupted, error-free, secure or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, security events or circumstances beyond our reasonable control.

21. Limitation of Liability

To the maximum extent permitted by applicable law, NUNSOO will not be responsible for indirect, incidental, special or consequential losses arising from the use of the Website or a transaction, except where such limitation is not legally permitted.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

22. Events Beyond Our Control

NUNSOO will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, war, civil disturbance, government action, strikes, transportation disruption, courier disruption, customs delays, technical failures, telecommunications failures or other extraordinary events.

23. Privacy & Personal Information

Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable data-protection requirements.

By using the Website, you acknowledge that certain information may need to be processed to provide ecommerce services, including order processing, payment, delivery, customer support and legal compliance.

Please review our Privacy Policy for more information.

24. Fraud & Abuse

NUNSOO reserves the right to investigate suspected fraudulent, abusive or unlawful activity associated with an order, account or use of the Website.

Where permitted by law, we may restrict, suspend or cancel an order or account where there is a reasonable basis to believe that fraudulent or abusive activity has occurred.

25. Suspension or Termination

We may suspend or restrict access to the Website where reasonably necessary for security, maintenance, legal compliance or protection against misuse.

Any rights or obligations that by their nature should survive termination will continue to apply.

26. Governing Law & Jurisdiction

These Terms are intended to be interpreted in accordance with applicable laws of India.

Subject to applicable consumer-protection rights and other mandatory legal provisions, disputes relating to NUNSOO transactions will be subject to the applicable jurisdiction of courts and authorities in New Delhi, India.

27. Grievance Redressal

If you have a complaint or concern regarding your NUNSOO purchase or shopping experience, you may contact our designated Grievance Officer.

You may also review our Grievance Redressal Policy for the complaint process.

28. Related Policies

The following policies form part of the information provided to customers regarding the use of NUNSOO and the purchase of products:

• Privacy Policy
• Returns & Refunds Policy
• Shipping Policy
• Cancellation Policy
• Grievance Redressal Policy

29. Changes to These Terms

NUNSOO may update these Terms from time to time to reflect changes in our services, business practices, legal requirements or other relevant circumstances.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the Website after an updated version becomes available may constitute acceptance of the updated Terms to the extent permitted by applicable law.

30. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful and enforceable where legally possible.

The remaining provisions will continue to apply to the extent permitted by law.

31. Entire Agreement

These Terms, together with the policies and information expressly referenced on the Website, describe the principal terms governing your use of NUNSOO and your purchases through the Website.

32. Company Information

33. Contact NUNSOO

If you have questions about these Terms, your order or our policies, please contact NUNSOO.